Cancellation & Refund Policy for SRM Diagnostics

Cancellation Policy

The Lab reserves the right, at its sole discretion, to accept or decline any request for cancellation of appointments or product/service orders. In cases where a cancellation is accepted, a cancellation fee of 10% of the applicable service or product cost may be levied. The Lab also retains the discretion to waive this fee, in whole or in part.

Refund Policy

Refunds, where applicable, will be processed within a reasonable time frame, based on the specific circumstances of each case. All refunds will be made exclusively via electronic transfer (including UPI or direct bank transfer) to the original payee's account. Cash refunds are strictly prohibited.

The Lab reserves the right to decline refund requests where the authenticity of the claim is deemed insufficient.

Contact Us

If you have any questions about our cancellation and refund policy, please contact us: